Roadsider is a Silicon Valley-based tech company that provides a next-gen, mobile-first automated dispatching platform. Our trusted business partners range from towing operators to insurance providers, fleets, and other key players in the roadside assistance arena. With our innovative cloud-based solutions, we're not just enhancing efficiency, reliability, and safety; we're unlocking potential, nurturing growth, and forging lasting connections that resonate with both our clients and their customers.

OUR STORY

The birth of Roadsider is a heartfelt story woven from relentless innovation, unwavering ambition, and a profound desire to make an enduring impact. It all started with a personal frustration—a real-life ordeal that opened our founders' eyes to the archaic and disjointed world of roadside assistance. Stranded at a freeway exit, trapped in a six-hour nightmare of waiting, uncertainty, and helplessness, they saw firsthand the glaring inefficiencies crippling the industry.

That day, a spark was ignited, a vision formed, and a determination solidified to create something revolutionary.

This was not just about creating another tech platform; this was about empathy, understanding, and a fierce commitment to transform an industry that touches lives every day. It was about envisioning a world where no one has to feel abandoned on the roadside, where safety, quality of service, and peace of mind are not just words but a promise.

Guided by a customer-first philosophy and a relentless pursuit of excellence, Roadsider evolved from a simple idea into a robust, cloud-based platform that stands as a bold testament to what's possible when passion meets innovation, when empathy fuels technology.

Today, Roadsider is more than a company; it's a movement at the forefront of the roadside assistance revolution. We're challenging the status quo and setting a new standard for efficiency, reliability, and customer satisfaction. With Roadsider, we're not just changing an industry; we're touching lives, rebuilding trust, and creating a legacy of positive change for everyone on the road.

The roadside assistance market, a sprawling $32 billion industry, is currently trapped in a web of inefficiency, dissatisfaction, and missed opportunities. The echoes of unanswered calls, the dissonance of incompatible systems, and the daily grind of labor-intensive operations have become an unsettling norm in the industry. Worse still, there's a gaping void where real-time service dispatch and tracking should be, crippling the ability to manage service requests effectively. This nightmarish scenario doesn't just erode customer satisfaction; it stings with the bitterness of lost business, lost time, and lost trust.

Now, imagine a cold, dark night; your car has a flat tire, a dead battery, or you're shaken from an accident. You reach for your phone, dialing your insurance company for roadside assistance with a trembling hand, and then the waiting begins. One hour turns into two, two into three. The chilling wind cuts through you as the tow truck is nowhere in sight. Your stomach growls; frustration turns to anger, helplessness to despair. You're not just waiting for a tow truck; you're waiting for hope, for reassurance, for someone to tell you that it's going to be okay.

That's where Roadsider comes in, like a beacon in the night. We didn't just recognize this widespread problem; we felt it. We saw the faces behind the waiting, heard the voices behind the calls. It's not just a business issue; it's a human one. Driven by empathy and fueled by innovation, we took bold action. We didn't want to just change the industry; we wanted to heal it, breathe new life into it, make it something that people could trust again.

With Roadsider, we're not merely providing technological solutions; we're elevating the standard of care within the roadside assistance industry. Our platform stands as a symbol of reliability and efficiency, ready to respond when adversity strikes. By transforming roadside assistance into a streamlined network, we extend beyond mere business interactions to forge connections and trust that resonate nationwide. Our commitment to innovation, excellence, and customer-centricity ensures that we're always there when you need us the most.

Roadsider isn't just a platform; it's a lifeline in a world where every second counts.

Roadsider is a comprehensive solution that breathes life into the automated world of roadside services, uniting insurance carriers, service providers, and consumers through cutting-edge technology. Our platform isn't just a tool; it's a seamless integration of real-time dispatching and GPS tracking. We believe it's a masterful system that weaves together every element needed to turn distress into relief. By transforming complex processes into a coherent and user-friendly interface, we're providing a pathway for businesses to excel and for consumers to find quick and dependable aid in their time of need.

Imagine the transformation: a chaotic roadside scene replaced by a harmonious process where communications flow seamlessly and data collection becomes an effortless task. Our GEO mapping and location-based services aren't mere features; they represent our dedication to technological excellence, guiding users through an intuitive interface designed with precision. No more fumbling, no more guessing; Roadsider streamlines every aspect of the towing and fleet management process, offering you everything you need, right at your fingertips. A prime example of innovation meeting efficiency, we’re redefining what it means to be responsive in the roadside assistance industry.

But Roadsider's magic doesn't end there.

We're not just improving a process; we're unlocking potential. By saving towing operators and insurance providers 80% of their dispatching time, we're not merely cutting minutes; we're crafting opportunities. Opportunities for growth, for excellence, for expanding horizons and reaching new heights.

Roadsider is more than a solution; it's a commitment. A commitment to transform the way you see roadside assistance, to turn a source of frustration into a wellspring of confidence, to be the key that unlocks a future filled with potential and prosperity. With Roadsider, we're not just changing an industry; we're elevating it, one click, one call, one smile at a time.

Roadsider is in an early revenue stage. Our primary revenue streams come from a B2B model. We provide our cloud-based software solutions to towing service providers and fleet management companies, charging them a subscription fee for access to our software platform.